A Conversation with Renee McInnes, NVNA and Hospice

4/21/2020

CEO, Renee McInnes of NVNA and Hospice spoke with members about navigating these uncertain times. Many of the topics discussed related to the current challenges of the health care industry and possible paths toward recovery. When asked “How has this crisis changed you as a Business leader and professional”. Renee replied it is very important for leaders to be transparent. Transparent to your employees, clients, patients and stakeholders. Do your best to share the best and most update facts. Listen to your staff, patients, clients and customers as to what they really need, and not what you think they need. She also shared that she has had success hosting town hall forums with her employees which provided great insight on what are the concerns, fears and questions from her staff.

"Do your best to share the best and most update facts. Listen to your staff, patients, clients and customers as to what they really need, and not what you think they need. "

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A Conversation with Renee McInnes, NVNA and Hospice

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